21 companies

Showing 1–21 of 21 companies

Prokeep

Prokeep provides an AI-powered order and communication platform for wholesale distributors, unifying customer interactions across text, email, and other channels.

TTEC Digital

TTEC Digital is the digital consulting and technology division of TTEC, focusing on customer experience orchestration through integrated CX platforms and AI-driven solutions.

Scaled Cognition

Scaled Cognition is a model lab developing agentic AI models purpose-built for reliable, policy-enforced customer experience applications in enterprise settings.

Percepta LLC

Percepta is an automotive and mobility customer experience company using AI-driven insights, predictive automation and analytics to design and run customer journeys globally.

UJET

UJET provides a cloud-native contact center platform (CCaaS) built for mobile consumers, with AI embedded across the customer journey, CRM-first integration and multimodal digital experiences.

Customer.io

Customer.io is a customer engagement platform that helps businesses send billions of personalized messages daily across multiple channels using real-time behavioral data.

ASAPP

ASAPP is a research-based AI company, founded in 2014, that builds AI-native solutions for enterprise contact centers, including its Customer Experience Platform and GenerativeAgent® technology.

Applied Labs

Applied Labs builds an AI customer experience platform of support, retention and conversion agents, plus AI-native CRM, help desk, assistant and analytics, with outcome-based pricing, from New York City.

Zendesk

Zendesk builds a cloud-based customer service platform with AI agents and intelligent workflows, used by over 100,000 companies and powering millions of conversations daily.

Netomi

Netomi builds a governed agentic AI platform for enterprise customer experience that autonomously resolves complex customer issues with real-time guardrails and decision transparency.

NRC Health

NRC Health, founded in 1981, provides an AI-enabled healthcare experience management platform that collects and analyses patient, consumer and employee feedback for thousands of US healthcare organisations.

Decagon

Decagon builds a conversational AI platform that enables brands to automate and scale customer support, onboarding, and retention across chat, email, and voice.

Kustomer

Kustomer is an AI-powered customer service platform that unifies conversations, data, and interactions into a single timeline for a holistic customer view.

Blue Acorn iCi

Blue Acorn iCi is a digital customer experience company that provides commerce, experience, and customer intelligence solutions for global brands, including Fortune 500 companies.

Kobie

Kobie designs, optimizes and powers loyalty programs, combining loyalty platforms, data-driven personalization and proprietary tools to help brands grow enterprise value.

Unifonic

Unifonic is a Middle Eastern customer engagement platform providing omnichannel communication infrastructure, handling over 10 billion annual transactions for businesses across 160 countries.

Arc XP

Arc XP provides a cloud-based digital experience platform and content operating system on AWS, combining content management, identity, personalisation, commerce and AI for media and enterprise.

unitQ

unitQ is an AI-powered customer insights platform using NLP and autonomous AI agents to categorise customer feedback in real time for product, engineering and support teams.

Freshworks Inc.

Freshworks builds cloud-based, AI-driven business software for customer service, IT, HR and sales teams, including Freshdesk, Freshservice and Freshsales.

Sable

Sable builds Aidan, an AI employee using real-time computer use, vision and voice to lead customer interactions, backed by a self-improving context graph.

Assembled

Assembled provides a unified platform for managing customer support teams of in-house staff, BPOs, and AI agents, optimising staffing and resolving interactions at scale.