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ASAPP is a research-based AI company, founded in 2014, that builds AI-native solutions for enterprise contact centers, including its Customer Experience Platform and GenerativeAgent® technology.
UJET
UJET provides a cloud-native contact center platform (CCaaS) built for mobile consumers, with AI embedded across the customer journey, CRM-first integration and multimodal digital experiences.
UJET is a cloud-native contact center platform (CCaaS) founded in 2015 and headquartered in San Francisco, with a European hub in Porto, Portugal. The company describes its platform as purpose-built for mobile consumers, embedding AI across every touchpoint of the customer journey and supporting multimodal, digital-first experiences. Its technical work spans cloud-native platform architecture, artificial intelligence and agentic AI, real-time agent insights, and CRM-first integration.
The CRM-first approach is designed to keep customer data protected while giving agents real-time information for faster issue resolution. The platform operates in the Contact Center as a Service, customer-experience technology, enterprise software and cloud communications markets. UJET positions itself as a leader in the CCaaS space and states that it operates across six continents, serving brands worldwide.
The company has raised more than $176 million in total funding, including a $76 million Series D led by Sapphire Ventures. Strategic direction emphasises agentic AI and multimodal experiences, alongside a stated mission to challenge legacy paradigms in the industry.
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