ServiceNow, founded in 2004 and headquartered in Santa Clara, is a cloud-based platform for enterprise workflow automation. Its core offering, the Now Platform, orchestrates workflows across IT, customer service, HR, and other organizational functions, connecting teams, systems, and data. The company serves thousands of companies worldwide.
The platform's technical foundation spans AI, workflow automation, and cloud infrastructure. A key recent development is Now Assist, which provides AI-first capabilities and agentic AI solutions integrated into the platform. This positions ServiceNow at the intersection of enterprise software and applied artificial intelligence.
The company's stated founding belief is that when technology puts people first, work works better for everyone. Its products are designed to unify disparate workflows across entire organizations, moving beyond siloed departmental tools to a single system of action.
