Probook, founded in 2021 and headquartered in New York, operates in the intersection of artificial intelligence and the home services industry. The company has developed an AI-powered platform designed to automate the dispatch process for businesses in sectors such as plumbing, HVAC, and electrical services. It uses historical sales data and machine learning to match technicians to jobs, aiming to optimize operational efficiency.
The company's core product, the Probook Platform, unifies customer processes into a single system. Its stated business outcomes include enabling clients to increase job conversion rates, boost average ticket sizes, and reduce technician travel time between appointments. The platform's technical foundation rests on artificial intelligence, machine learning, and data analytics.
Probook describes itself as the fastest-growing AI startup in New York. The company reports generating millions in annual recurring revenue and is cash-flow positive. Its team is characterized as talent-dense and operator-focused.
