WorkHero
WorkHero, founded in 2023 in Boston, combines human office managers with custom AI agents to handle back-office work for small HVAC businesses via integrations with existing software.
WorkHero is a Boston-based company, founded in 2023, that builds an AI-powered back office platform for small HVAC businesses. Its approach pairs dedicated human office managers with custom AI agents, a human-in-the-loop model designed to handle administrative work such as invoicing, collections, permit filings, rebate submissions, equipment registrations, maintenance plans and warranty claims. The platform is aimed at the more than 80,000 small HVAC businesses in the United States, 85% of which employ fewer than 20 people; their owners spend upwards of 20 hours a week on administrative tasks.
The WorkHero Platform integrates with existing software systems, including Housecall Pro, ServiceTitan, Jobber and QuickBooks, rather than requiring customers to migrate. Alongside billing and claims processing, it covers pricebook updates and business optimisation. Staff are positioned as HVAC-expert office managers, supported by automation built on AI agents, AI automation and software integration.
The company operates across the United States from its headquarters in Boston, Massachusetts, serving the HVAC, skilled trades and home services contracting verticals. WorkHero raised $5 million in seed funding.