Avoca

Avoca is a technology company building an AI workforce for service businesses, with a focus on industries such as HVAC, plumbing, and electrical. Its platform automates core operational tasks including 24/7 call answering, lead qualification, job booking, and follow-ups. The system integrates with existing business management tools, such as ServiceTitan, to function alongside a company's current software stack.

The company's development is concentrated in AI agents, AI automation, and call center automation. It is backed by Y Combinator and has expanded its team to nearly 100 people in under two years, reflecting a fast-growing, in-office culture.

Avoca targets the trades market, which it cites as a $500B+ sector. The platform addresses a specific operational challenge: an industry-wide metric suggests that roughly 85% of missed calls to service businesses go to competitors. By automating call handling and booking, the company's stated goal is to help customers capture previously lost revenue.