Avoca develops AI agents for service businesses, focusing on sectors such as HVAC, plumbing, and electrical trades. Its core product, the AI Workforce Platform, provides automated call handling, lead qualification, job booking, and follow-up services. The platform operates 24/7 and integrates with industry tools like ServiceTitan, addressing a common operational challenge where an estimated 85% of missed calls result in lost business to competitors.
The company targets a market it estimates at over $500 billion. Its technical work centers on AI agents, automation, and scheduling systems designed for the specific needs of field service companies.
Founded with Y Combinator backing, Avoca has grown from a small team to nearly 100 employees in under two years. The company emphasizes an in-office, high-energy work environment.
