Canary Technologies

Canary Technologies builds software for the hospitality industry, with a particular focus on the technical problems posed by the hotel technology stack. Its core product is an end-to-end Guest Management Platform that combines AI-powered solutions to automate the digital guest journey, streamline front-office operations, optimise upsell and revenue, and reduce fraud and chargebacks. The work spans several engineering domains: guest management systems, digital journey automation, revenue optimisation software and fraud-detection technology.

The platform is used by more than 20,000 hotels across over 100 countries. Enterprise brand customers include Marriott, Hyatt, Wyndham, Four Seasons, Rosewood and Best Western. The company reports that customers have seen a 40% improvement in front-desk efficiency, a 10x increase in upsell revenue, a 90% reduction in fraud and chargebacks, and a 350% increase in five-star reviews.

Canary Technologies has raised over $80 million in funding, with backers including Y Combinator, Insight Partners and Brighton Park Capital. It was named to the 2024 Deloitte Technology Fast 500™ and has been recognised by Fast Company as a Most Innovative Company. The company states a focus on measurable customer outcomes and revenue growth.