Veterinary Emergency Group

Veterinary Emergency Group (VEG) operates emergency veterinary hospitals in the United States. Founded in 2014, the company runs facilities 24 hours a day, 7 days a week, 365 days a year, treating pets on an emergency basis and describing itself as one of the fastest-growing veterinary companies in America.

Its hospitals are designed around an open-concept model: pet owners remain with their animals throughout treatment, including during surgery, and are given full visibility of costs and treatment options from arrival. The company reports the highest Net Promoter Score in the veterinary industry and frames its operating philosophy as "people and pets first, always", combining an emotionally intelligent, customer-focused service model with transparent pricing.

VEG's stated culture signals emphasise a compassionate, supportive environment for both animals and owners, transparency over treatment and cost decisions, and a family-inclusive experience in which owners are part of the process rather than excluded from it.