UserTesting
UserTesting runs a human insight platform, founded in 2007 in Bellevue, Washington, that combines a participant network and AI-driven analysis to collect real user feedback at scale.
UserTesting is a human insight platform company founded in 2007 and headquartered in Bellevue, Washington. It operates a platform that enables enterprises to collect real human feedback and validate product and experience decisions at scale, combining a managed participant network, AI-driven analysis, and expert services.
The company's technical work spans AI-driven analysis, the underlying user research platform, and the management of its participant network. The UserTesting Human Insight Platform is used to gather and interpret qualitative feedback at speed, an approach positioned against traditional market research methods that are slower and more costly. It is trusted by over 3,000 organizations worldwide, including 75 of the Fortune 100.
Customers span Product, Marketing, Digital and Customer Experience functions, and the company's stated aim is to help organisations build seamless, intuitive experiences grounded in real user perspectives. The emphasis is on turning human insight into a competitive advantage for the businesses that use it.