Nava Benefits

Nava Benefits is a technology-enabled employee benefits brokerage founded in 2019 and operating in the United States. The company combines benefits advisors with AI-powered technology to address rising healthcare costs. Its technical work spans AI-powered technology, a benefits technology platform, and healthcare cost transparency. The founding premise rests on wide price variation in American healthcare - MRI costs ranging from $400 to $4,000 and ACL surgery from $7,000 to $60,000 for the same doctor - and the view that healthcare innovation exists but lacks a viable distribution channel.

The firm maintains two products. Nava HQ is an AI-powered benefits command centre for HR teams. The Nava Benefits App provides employees with round-the-clock support and immediate answers to benefits questions. The team is described as cross-functional, drawing on both benefits and technology expertise.

Reported performance measures include a G2 rating of 4.8, a client NPS score of 90, and member satisfaction of 97%. Nava states that it aligns its financial incentives with employers and employees rather than accepting commissions from insurance companies. The company describes its mission as delivering high-quality, affordable healthcare to all Americans.