Close is a communication-first CRM founded in 2013, designed to help sales teams reduce manual data entry and simplify complex interfaces. The platform is built specifically for small businesses and startups, integrating calling, emailing, and SMS directly into the workflow to improve sales representative productivity. The company serves thousands of scaling businesses.
Bootstrapped and profitable, Close operates as a fully independent company with no venture capital funding. The team numbers approximately 100 people, all working remotely. The company's stated values emphasise transparency, investing in team members, and building a product its own team wants to use.
Close positions itself as answering to its customers rather than outside investors. Its core product combines CRM functionality with built-in communication tools, aiming to eliminate the need for separate sales engagement platforms for smaller teams.
