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Reindeer

Reindeer is an enterprise AI automation platform building custom AI agents for exception-heavy back-office workflows across SAP, Oracle, NetSuite, Workday and ServiceNow.

Reindeer builds an enterprise AI automation platform that constructs custom AI agents for back-office workflows that are undocumented, exception-heavy and otherwise resistant to conventional automation. The platform, Reindeer Platform, integrates directly into existing enterprise systems - SAP, Oracle, NetSuite, Workday and ServiceNow - and executes operational workflows within them rather than alongside them.

Technically, the system is built around a two-loop architecture. An inner loop allows domain experts to govern individual cases in real time; an outer loop lets the agent rewrite and retest its own logic over time, treating the model as an adaptive system rather than a static deployment. Work in agentic workflows, machine learning and self-modifying AI sits alongside enterprise systems integration and back-office process automation.

Applied settings include finance and accounting operations, human resources operations, IT service management, and shared services or global business services. Reported outcomes include a 70% reduction in processing cycle time, 85% of exceptions resolved without escalation, and go-live in under four weeks. The company describes an AI-first approach in which the system learns and evolves alongside the business, with human-in-the-loop governance by experts and a focus on exception-heavy workflows rather than rigid templates.

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