Lumin Digital
Lumin Digital provides a cloud-native digital banking platform serving over 90 US financial institutions and more than 8 million users, including account-opening and self-service tools.
Lumin Digital, founded in 2016, builds a cloud-native digital banking platform used by financial institutions across the United States. Its platform serves more than 90 institutions and over 8 million end users, delivering digital banking experiences for banks and credit unions. The company reports 99.999% platform uptime, 100% on-time launches, and an average app rating of 4.85 out of 5.
The platform is supported by a program of continuous development: Lumin releases more than 220 product enhancements a year. Beyond core digital banking, the company offers self-service digital account opening - through which one client recorded $18m in deposit growth in a single month - and intelligent self-service features that one client credits with $75,000 in monthly cost reductions. Engineering work spans cloud-native platform development, digital banking technology, and data and analytics.
Company-reported measures of customer and staff relations include a net promoter score near 90, 82% of users saying they love the experience, and 97% of clients considered referenceable. Employee satisfaction stands at 99%. Lumin states a mission of strengthening communities and empowering financial wellness, with a stated emphasis on innovation, data, and speed.