Integrated Home Care Services

Integrated Home Care Services (IHCS), founded in 2015 and headquartered in Miramar, Florida, is an independent home care benefits manager serving health plans and provider organisations across the United States and Puerto Rico. The company coordinates value-based home care, combining administrative management with analytics and clinical oversight. Its work spans utilization management, claims administration, provider credentialing and network development, care coordination technology, real-time healthcare analytics, clinical decision support and patient documentation management.

Central to this model is MedTrac, the technology platform underpinning IHCS's integrated approach. MedTrac provides round-the-clock access to patient documentation, alongside real-time analytics, utilization management and clinical decision support tools, with 24-hour documentation availability as a stated capability.

By the company's account, its network includes more than 2,800 credentialed home care providers, and it has served over 2.4 million patients in more than 12 active states. The team comprises healthcare professionals, many with 25 or more years of industry experience. IHCS operates in the health plan and managed care, at-risk provider organisation, and post-acute care and care transitions segments, and describes its mission as enabling recovery and independence through coordinated care in the home.