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Henry Schein One

Henry Schein One builds integrated dental practice software, including AI-powered claims validation and real-time documentation tools, used by over 100,000 practices globally.

Henry Schein One develops integrated software for dental practices, spanning practice management, patient engagement, revenue cycle management and clinical workflow automation. Founded in 2018 as a joint venture between Henry Schein, Inc. and Internet Brands, the company operates globally and reports that its platform is used by more than 100,000 practices. Its stated aim is to connect the parts of a dental practice so that claims denials, errors and administrative friction are reduced.

Machine learning is central to the product line. AI-powered claims validation checks dental insurance claims before submission, addressing revenue lost to denials: the company notes that practices can lose up to 20% of revenue this way, with an average annual loss of 9%. A real-time documentation assistant supports clinicians during visits, and the resulting practice management system is described by the company as the industry's first truly AI-augmented one. Related engineering work covers healthcare IT integration and clinical workflow automation.

The commercial scope is broad: one platform covers practice management, patient engagement and revenue cycle management for dental and healthcare customers worldwide. The company reports a customer satisfaction score of 97.7%. Its positioning combines decades of industry presence with newer AI tooling, with a stated focus on reducing everyday errors and improving the experience of both patients and care teams.

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