EXL Service

EXL Service is a global data and AI company founded in 1999. It combines industry expertise with advanced analytics, artificial intelligence and digital operations to help enterprises transform their businesses and solve complex problems. The firm employs more than 10,000 professionals and operates globally.

Its technical work spans artificial intelligence, advanced analytics, digital operations and data processing; email processing features in the company's early history. The principal offering is a set of AI and analytics embedded workflow solutions, which place analytics and machine-driven decision support directly inside clients' operating workflows, with the stated aims of improving decision-making, operational efficiency and growth.

EXL Service concentrates on a set of industry verticals, notably insurance, healthcare and banking, alongside other enterprise sectors. It reports more than 25 years of experience and describes a working culture built on collaborative teams, practical experience and a commitment to understanding the specific challenges of each industry, with an emphasis on measurable business outcomes.