care.coach

care.coach builds what it terms human-AI hybrid intelligence: friendly avatar companions, delivered on 4G LTE tablets, that provide round-the-clock companionship, health coaching, medication reminders and proactive monitoring for older adults and complex patients. The system combines conversational artificial intelligence and avatar technology with human care teams, aiming to build ongoing relationships with users and coach risk-mitigating behaviour rather than simply log data.

The technical work spans several domains, including conversational and avatar-based interfaces, remote patient monitoring and health-coaching technology. A real-time family portal keeps relatives informed about a loved one's care and status. The company reports that deployments in hospital settings are associated with a reduction of more than 80% in falls and delirium, and that patients using the service at home have seen significant, unquantified reductions in emergency department visits.

care.coach serves hospitals and health plans across the United States and works across the healthcare, elder care, home health and behavioural health (delirium prevention) sectors. It is based in the San Francisco Bay Area and is funded by private investors. The company has been recognised with awards from the NIH and the U.S. Congress. Its stated aim is to help individuals stay safe, independent and connected in their own homes for longer.